Community Based Care

CMHA offers a continuum of services dedicated to improving the quality of life for individuals living with behavioral health and/or substance use disorders. Providing comprehensive treatment for more than 7,300 children, adolescents, and adults annually has taught us that improving the quality of life for the individual also betters our community.


Children & Families

Programs below are DCF or self-referred. 

Family-Based Recovery
233 Main Street, New Britain, CT 06051

(860) 224-8192
255 Bank Street, Waterbury, CT 06704
(203) 596-9724

FBR is an in-home service program providing intensive recovery treatment to families who have identified substance abuse issues and are in jeopardy of losing their child(ren) to the Department of Children and Families (DCF). Clinicians work directly with families to address child behavioral issues, housing, transportation, and other basic needs.

Intensive Family Preservation (IFP)
255 Bank Street, Waterbury, CT 06702
(203) 596-9724

Intensive Family Preservation (IFP) provides in-depth, at-home family support and parent counseling on a 24/7 basis for families at risk of having children removed, or whose children have returned from out-of-home placement. A range of clinical and holistic services, including parenting education, advocacy, counseling, crisis intervention, life management, and life-skill building, are designed to stabilize and support the whole family.

Multidimensional Family Therapy Program (MDFT)
233 Main Street, New Britain, CT 06051
(860) 224-8192

MDFT is an innovative and evidence-based, family-driven substance abuse program for adolescents and their families. Recognized as one of the most promising interventions for substance abuse, MDFT works with families directly in the home, school, and community, considering all components of an adolescent’s life to promote positive, long-term change. Services include individual and family therapy, consultation with schools, court and DCF coordination, medication management, and integrated case management.

Parenting Support Services (PSS)
255 Bank Street, Waterbury, CT 06702
(203) 596-9724

Parenting Support Services (PSS) is an in-home, evidence-based program that helps parents manage their child’s behavior and become independent, resourceful problem solvers. Caregivers are given the tools to create a home learning environment that will help develop and nurture their child’s behavioral, emotional, and cognitive strengths. 

Reunification & Therapeutic Family Time (RTFT)
255 Bank Street, Waterbury, CT 06702
(203) 596-9724

This intensive, home-based program works to return children who are residing with resource/foster families to their biological families. RTFT is designed for families with children who have been removed from the home due to protective service concerns, including abuse and neglect, parental substance abuse, family violence, or mental health concerns. RTFT assists children and their families in reestablishing and maintaining healthy and safe relationships.



Community Connections for Survivors (CCFS)
Available to individuals across Central and Northwest CT
(860) 348-2307

Community Connections for Survivors (CCFS) provides intensive wraparound services with a unique approach to community based treatment, including advocacy, linkages to services, and emotional support. Each client receives case management, clinical services, and assistance in developing their own plan of care to promote autonomy and self-empowerment. This program is open to anyone- child or adult- who has experienced victimization of any kind (physical, sexual, or verbal in nature, including unreported). Referrals can come from individuals or via the Office of Victim Services (OVS), courts, hospitals, providers, or state agencies.

The New Britain-based programs below are state/court referred and serve clients meeting specific criteria.

Assertive Community Treatment Team (ACTT)

CMHA's ACTT provides intensive case management and outreach to individuals with serious and persistent mental illness or co-occurring disorders who need more support than traditional outpatient care or case management can provide.

Housing Programs: Supportive Housing/Next Steps/COPE

CMHA's Housing Programs provide office and community-based clinical and intensive case management to help clients with disabilities, mental illness, substance use, HIV, and chronic homelessness stay in their housing of choice and manage their symptoms. 

Community Support Program

Community Support Program provides short-term community advocacy and long-term case management to help clients ultimately lead independent lives in their community setting of choice. With a focus on skill-building, CSP helps clients practice independent living skills.

Forensic Services: Jail Diversion, Forensic Counseling, Step Forward, & Jail Diversion for Women

These programs provide transitional services for individuals with behavioral health concerns who are returning to the New Britain/Bristol area after incarceration. The programs also offer community based therapy services for persons with co-occurring disorders who are involved in the judicial system.



Services, Appointments & Referrals
(860) 224-8192

(860) 826-1358

Crisis Line
(860) 224-3331

Medical Records Direct Line
(860) 348-2310

Medical Records Fax
(860) 827-3473

Media Inquiries
(860) 826-1358 x1692

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